Order information
Order Questions
Find answers about delivery, address changes, duplicate subscriptions, order status, and cancellation instructions.
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How to Cancel an Order
Follow the cancellation instructions printed on the back of your receipt. As long as the receipt or cancellation notice is postmarked within three business days from the date of the sale, it is timely. It does not need to be received within those three days.
Saturdays, Sundays, and federal holidays are not considered business days.
Coast 2 Coast Sales LLC
PO Box 84434
Phoenix, AZ 85071
PO Box 84434
Phoenix, AZ 85071
Important: Use the address and instructions printed on your own receipt. The address above is current but may occasionally change. The customer support form does not itself cancel an order.
Frequently Asked Questions
How do I check the status of my order?
Use the support form and provide your full name, email address, mailing address, receipt number, date of sale if known, and the products ordered. Complete information helps the team locate the order.
How long does delivery take?
Publisher processing and delivery times vary by publication and product. Print subscriptions commonly may take about 90–120 days to begin, depending on the publisher. Digital titles can often be processed more quickly. Contact customer service if the time shown on your receipt has passed.
How do I change my mailing address?
Submit a support request with your receipt number, original address, new address, and the publications or products ordered. Address changes should be requested as soon as possible.
I have not received my order. What should I do?
First check the estimated delivery information on your receipt. If that time has passed, send a support request with all order details so the team can research the order with the publisher.
Why am I receiving duplicate issues?
A duplicate subscription may occur when a new order overlaps with an existing subscription. Provide the publication name, mailing label information if available, and your receipt number.
What if a publication is unavailable?
Publication availability can change. If a title cannot be fulfilled, customer service will review the available options based on the order and publisher information.
Can I cancel by emailing or submitting the support form?
No. Unless the company formally introduces a separate online cancellation process, an email or support-form message does not replace the cancellation method printed on the receipt. Follow the instructions on the back of the receipt.
What counts as a business day for cancellation?
Monday through Friday generally count as business days. Saturdays, Sundays, and federal holidays do not count.
Does Coast 2 Coast Sales LLC need to receive my cancellation within three days?
No. The cancellation must be postmarked within three business days from the sale date. It does not need to arrive within three days.
How can I contact customer service?
Customer service is email only. Use the online support form or email contact@coastsales.us. Business hours are Monday–Friday, 9:00 AM–4:00 PM Arizona Time.